FAQs

Our expert team will guide you through the process so there is no need to worry. If you wish to proceed with our quotation, we request payment to place the memorial on order. We will then provide you with a memorial proof for approval showing the intended layout of the inscription, along with a permit application form for signature. We will then submit to the Cemetery/Church on your behalf.

Once we are in receipt of the approved permit and the memorial, our masons will begin creating your design and arrange to fix this
in place.

We can provide you with a quotation for a wide variety of memorials shown from our brochures immediately. However, for bespoke requests we will need to request a price from the factory.

As an example, a bespoke request would include a different coloured material or a request to remove certain feature from the memorial.

A kerb set quotation will always be treated as ‘bespoke’ to ensure that the size quoted for is within the cemetery’s requirements.

After the burial of your loved one, the recommended ground settlement period is at least 6 months. This is to give the best possible chance of preventing the grave sinking, and the risk of the memorial subsiding is minimal. If there is a concrete plinth in place in the ground, then a memorial can usually be fixed immediately.

Some materials are brought in from over seas. Many Granites are imported from India or China, and Carrara marble is imported from Italy.

Other materials we commonly use for memorials are Sandstone from Derbyshire and Slate from Cumbria or Wales. These stones are a genuine, natural rock that are cut direct from the earth and shaped in our workshop.

We always use the highest quality trade enamel and gild. Our methods are systematically in place to ensure longevity. However, the location and type of material can have an impact on the longevity of the inscription.

Our memorial fixers hold licenses gained through BRAMM (British Register of Accredited Memorial Masons).

The memorials we fix in place all adhere to the latest regulations under the National Association of Memorial Masons, under their code of working practice BS 8415 guidance.

This involves a NAMM Anchor Pin System, which comprises of two small dowels either side of the head of the memorial to secure this to the base and then one large stainless-steel pin bored through the centre of the memorial and base, directly into the ground.

These regulations ensure that the all of our customers are provided with a memorial that is of good lasting quality and fit for purpose – requiring as little structural maintenance as possible.

At the time of placing your order for a new memorial, our team will ask if you intend on adding a future inscription and if required, we will ensure adequate space is left.

When the time comes, your Funeral Director will usually arrange for us to remove the stone before burial. The stone will then be stored at our workshop and we will contact you in due course to arrange the additional inscription.

Usually, we will need to submit a permit application to the Cemetery/Church for these works. Once approval has been received, we will be able to arrange for your memorial to be completed and re-fixed.